Our comprehensive courses cover all aspects of telephone system usage and administration, together with modules on telephone etiquette and skills.  Course material is conveyed in a tried and tested format, led by our experienced trainers.  Companies with specific telecom training needs may, in conjunction with our senior training consultants, create bespoke courses to accurately meet your needs.
Telephone/Handset Training
Operator/Attendant Console Training
Desktop Software Application Training
Contact Centre Agent Training
Contact Centre Supervisor/Manager Training
Contact Centre Statistical Administration Management Training
Telephone System Administration Training
Computer Based Training options available
Webinar Training options available

Tel: 01442 890699

Telecom Training Solutions
Akeman Business Park
Akeman Street
Tring, Herts HP23 6AF
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