Expert Training Across NICE CXone, Avaya, 8×8, Mitel, Microsoft Teams & More
At TTS, we deliver specialist training across leading communication and contact‑centre platforms, including NiCE CXone, Mitel, Avaya, 8×8 , Microsoft Teams and other enterprise systems. With over 30 years of industry expertise, our expert‑led programmes combine deep product knowledge with flexible online and onsite delivery to support teams across the UK. We partner with government departments, the UK Parliament, FTSE 100 financial institutions and NHS organisations, consistently achieving user adoption rates of 90%+ and immediate improvements in operational performance.
Our Story
Founded in 1997, TTS has nearly three decades of experience in delivering industry-leading telecoms training. Our expertise spans a wide range of digital smart technologies to meet the evolving demands of modern telecommunications.
Our Team
The passionate team of international instructors is dedicated to ensuring your satisfaction. With their enthusiasm and commitment, we’ve become the go-to choice for professional telecom multi-platform training online and onsite. We proudly collaborate with various communication providers to offer bespoke training solutions tailored to your unique needs.
Our Services
Our comprehensive portfolio includes training for end-users, contact-centre agents, team leaders, and administrators. We tailor our delivery styles and formats to suit current market needs, ensuring your team gets the most out of their communication systems. This approach allows for professional telecom multi-platform training online and onsite.
Bespoke Training
For organisations with unique requirements, we create bespoke courses to precisely match your business needs.
Our Mission…
Empowering businesses with cutting-edge telecom training, one call at a time!